Privacy Policy | jili0 Official Casino Platform

Last Updated: 2026-08-21
  • What we collect: Account details, identity verification, payment info, and device data.
  • Why we collect it: To manage your account, process payments, and prevent fraud.
  • Who sees it: Only our trusted service partners and authorities when legally required.
  • Retention: Kept for the life of your account and as required by Philippine law.
  • Your Control: You can request access or deletion via our support channels.

Introduction and Scope

This Privacy Policy outlines how jili0 collects, uses, and protects the personal information of our users in the Philippines. By using our platform, you agree to the practices described in this document.

This policy applies exclusively to our own website and official applications. It does not extend to third-party websites, external links, or separate services you may visit after leaving our platform.

Personal Information We Collect

Account & Identity

We collect basic registration data and identity verification documents to ensure you meet legal age requirements and to prevent duplicate accounts.

Payment Data

Information necessary to process your deposits and withdrawals is collected through our partner payment providers to ensure secure transactions.

Gaming & Activity

We track your gaming history, transaction logs, and betting patterns to provide account services and detect suspicious activity.

Technical Data

IP addresses, browser types, device identifiers, and operating system details are collected to optimize site performance and security.

Communication Records

Records of your interactions with our customer support team are kept to resolve issues and improve our service quality.

How We Collect Data

We gather information through three primary channels:

  • Directly from you: When you register, update your profile, or contact support.
  • Automatically: Through cookies and server logs when you navigate our platform.
  • Partner Providers: From verification and payment service providers who confirm your identity and transaction status.

Why We Use Data

Your data is used for the following essential purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Transactions: Processing deposits and withdrawals accurately.
  • Compliance: Verifying age and identity to meet gambling regulations in the Philippines.
  • Security: Preventing fraud, money laundering, and multi-accounting.
  • Personalization: Tailoring the platform experience to your preferences.
  • Marketing: Sending promotions and updates, but only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

  • Service Providers: Third-party payment processors, identity verification services, and technical infrastructure providers.
  • Legal Authorities: When required by law to comply with regulatory requests or judicial orders.

How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Use of industry-standard encryption for data in transit.
  • Access Control: Strict internal restrictions ensuring only authorized personnel access sensitive data.
  • Isolation: Payment information is handled through secure, isolated channels via our partners.
  • Monitoring: Continuous monitoring of our systems to detect and prevent unauthorized access.

Cookies and Tracking

We use cookies to enhance your experience and maintain security. For a detailed explanation of how we use these technologies, please visit our Cookie Policy.

Your Rights

You have the following rights regarding your personal data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request the removal of your data or its transfer to another service.
  • Objection & Withdrawal: Object to certain data processing or withdraw consent for marketing.

To exercise these rights, please contact our team through the channels available on our Support page. Note that certain data must be retained after account closure to comply with anti-money laundering and gambling laws in the Philippines.

How Long We Retain Data

We retain your personal data for as long as your account remains active. Once an account is closed, we keep specific records for the timeframe required by applicable law in the Philippines to fulfill legal and regulatory obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, the account will be terminated immediately and any funds will be handled according to legal requirements.

Parents or guardians who believe a minor has created an account may report this through our support channels.

Cross-Border Transfers

Some of our technical and service providers operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of protection consistent with our policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of the page to stay informed.

Contact Us

If you have any questions or concerns regarding your privacy or the handling of your personal data, please reach out to us via the official channels listed on our Support page.